Architected and delivered full-stack cloud solutions using React, Remix, Python (Flask/Quart), Salesforce, and Azure, aligning technical design to business requirements and ensuring scalability, security and long-term supportability.

Partnered with executives, product owners, and engineering teams to shape solution architecture, translate complex requirements, and drive adoption through clear documentation and technical leadership.

Led cross-functional teams (onshore and offshore) through delivery, balancing technical depth with clear stakeholder communication.

Designed and implemented AI-driven automations in Salesforce using Apex, Flow, and external integrations to streamline client business processes.

Led CRM transformation projects, aligning technical delivery with business goals and ensuring compliance, scalability, and measurable results

Built pipelines and solution frameworks that blended AI, automation, and CI/CD practices to support repeatable delivery across multiple client environments

Owned the full SDLC for multiple managed service clients, from requirements gathering and solution design through delivery, ongoing platform management, and continuous enhancement.

Piloted a subscription-based billing model and introduced nearshore delivery capacity, creating a more scalable and cost-effective service structure.

Expanded multiple small value engagements into $200K+ annual relationships by deepening client trust, delivering consistent value, and aligning technical strategy with evolving business goals.

Took on Salesforce administration part-time, quickly learning platform tools and processes to support business needs and deliver improvements without formal training.

Built automation that eliminated repetitive manual tasks for project managers, streamlining workflows and freeing up time for higher-value work.

Enhanced platform reliability and adoption by translating business requirements into practical Salesforce solutions.

Managed a $3M+ annual portfolio of network implementation projects, ensuring delivery within scope, budget, and timeline.

Defined project scopes and coordinated with cross-functional stakeholders to align technical solutions with business priorities.

Led network architecture reviews that improved system reliability and strengthened alignment between engineering teams and client needs.

Participated in the full B2B sales cycle, including: business development activities such as outbound prospecting, the sales engineering of voice & data networking solutions, and project management and end-user training.